Important Quality Message From Ryco

RYCO OIL FILTERS: Made in Indonesia Z386, Z432, Z442, Z445 and Z547

As a precautionary measure, we request that you identify and cease to fit any Ryco branded oil filters with a part number Z386, Z432, Z442, Z445 or Z547 that were manufactured in Indonesia. The country of origin can be found on the bottom of the inner carton. If you have any of this product please call Ryco Customer Service on 1800 804 541 and we will make arrangements with you to have the defective stock swapped at no cost to you.

Last year GUD Automotive experienced a minor quality issue across a limited batch of 65mm diameter spin on oil filters manufactured in Indonesia. The result of the issue was that some filters could weep oil from around the seam of the filter.

As the market leader in Automotive Filtration Ryco takes its product quality very seriously. GUD is taking every possible measure to ensure that all suspect stock is removed from the market. All stock of these part numbers shipped from GUD Automotive since October 2009 has been 100% certified. This stock has a country of origin of China so please do not return this stock.

GUD have undertaken significant investigations into the cause of this defect and are confident that the issue will not reoccur.

Generally if this defect occurs it represents an inconvenience for vehicle owners and fitters, and based on our analysis it is extremely unlikely that engine damage will occur. Should any vehicle in the field exhibit an oil leak then this should be handled through the Ryco warranty policy.

A full Ryco warranty statement can be found in the Ryco catalogue or on our website www.rycofilters.com.au

We apologise for any inconvenience caused and you can rest assured that Ryco is committed to providing high quality genuine performance filtration solutions.

Download the Ryco Quality Message here.